All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.
SHIPPING & CORONAVIRUS EFFECT UPDATE 🚨
In light of the ongoing coronavirus (COVID-19) pandemic, our hearts and prayers go out to all of those who have been affected.
Due to the impact of the COVID-19, some areas into a "lockdown", our shipping times is slower than usual ship times . Recently the order processing time is 4-8days, shipping time is 30-40 days , If you have any questions or you change your mind please contact us feel free, our email is firstname.lastname@example.org
Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are:
5-7 Business Days Depending On Product Design and Item. Most of our items are made upon order to ensure the best quality for our customers!
Delivery times vary depending on your location and selected delivery method.
>For US citizens, your order will take between 7 to 14 Business days to arrive at your doorstep once your order is dispatched.
>For Europe , to UK Germany France 7-12 Business days , others will take 20-30 days in Europe.
>For Australia and Canada , your order will take between 7 to 15 Business days to arrive at your doorstep once your order is dispatched.
>For HK , JP , KR UAE your order will take between 7 to 15 Business days to arrive at your doorstep once your order is dispatched.
>Others often 24-45 days but it could be up to 61 days in rare cases.
>You will receive tracking information of your parcel by email between 5 to 7 days business days of ordering.
Please email us or message us on Facebook for the quickest reply!
RETURNS & EXCHANGES
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND or EXCHANGE it for another style within 30 days of receiving your order.
Merchandise must be returned within 30 days of receipt.
Merchandise must be unworn.
Merchandise must have all original tags attached.
Any merchandise purchased at discount or on sale cannot be returned.
Customers may begin the return process by contacting us at email@example.com, stating reason for return.
Exchanges and returns for store credit will be processed free of charge. Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $4.99, which will be deducted from the amount to be refunded. Original shipping charges are non-refundable.
To begin your return or exchange, please contact us at firstname.lastname@example.org
To return or exchange an item please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Mail your return to address provided to you via email.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
Refunds will be processed within approximately 3 to 7 business days after we receive your return.
Original shipping charges are non-refundable.
Import duties/taxes and customs fees are non-refundable.
All refunds are subject to a $4.99 processing & handling fee, which will be deducted from your refund amount.
You can contact us through our contact page! We will be happy to assist you.